- Introduction
Fixture Cloud (OPC) Pvt. Ltd., (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of the information entrusted to us by our clients, partners, and users. As a third-party service provider specializing in post-fixture shipping operations and data processing, we handle sensitive commercial and operational data with the highest standards of security and integrity.
- Information We Collect
We may collect and process the following types of information:
- Business Information: Company names, contact details, contractual data, vessel and cargo details, charter party information, laytime statements, invoices, and related operational records.
- Technical Information: IP address, browser type, device information, and usage data when visiting our website.
- Communication Data: Emails, phone records, and other correspondence shared with us for service purposes.
We do not intentionally collect personal sensitive information unless required for legitimate business purposes.
- Purpose of Data Collection
We collect and process data for the following purposes:
- Execution of post-fixture services and data processing tasks
- Charter party drafting, auditing, and laytime calculations
- Client communication and support
- Legal and regulatory compliance
- Internal record keeping and service improvement
- Data Confidentiality & Security
We implement appropriate technical and organizational security measures to protect client information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure servers and encrypted communication
- Access control and role-based permissions
- Confidentiality agreements with employees and contractors
- Regular data security reviews
- Data Sharing & Disclosure
We do not sell, trade, or rent client data to third parties.
Data may only be shared:
- With authorized employees or contractors strictly for service delivery
- When required by law, regulation, or legal process
- With client consent
- Data Retention
We retain information only for as long as necessary to fulfill contractual obligations, legal requirements, or legitimate business needs. After this period, data is securely deleted or anonymized.
- Client Rights
Clients may request:
- Access to their stored data
- Correction of inaccurate information
- Deletion of data where legally permissible
- Clarification on how their data is processed
Requests can be made through the contact details below.
- Cookies & Website Tracking
If applicable, our website may use cookies or similar technologies to enhance user experience and analyze website traffic. Users may control cookie settings through their browser preferences.
- Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.
- Contact Information
For any privacy-related inquiries or requests, please contact: admin@fixturecloud.com